Business rates urgent update

COVID-19 update for Business Rates as at 1 March 2021

Please go to coronavirus information for businesses for the latest advice and updates, including advice for travel, health professionals, Building Control, Go!Southampton and business events.


All occupiers of commercial properties pay business rates called National Non-Domestic Rates (NNDR). The rate each business pays is based on the rateable value of the property and is worked out by the Valuation Office Agency, part of HM Revenue and Customs.


Pay your business rates

You will need your business rates account number to make a payment and this can be found on the left hand side of your bill under your postal address marked 'Account number'.

You can request to pay your annual business rates bill over twelve monthly instalments (April to March). Please email business.rates@southampton.gov.uk or call us on 023 8083 3002 if you wish to pay your bill over twelve months.

1. Direct Debit

Setting up a Direct Debit payment is the safest and most convenient way to pay.

You can cancel a direct debit at any time by contacting your bank or building society.

2. Payment through your bank

You can ask your bank to set up a standing order. You will need the council's bank details as follows:

  • Bank: Lloyds bank
  • Sort code: 30-00-00
  • Account number: 00332526
  • Reference: Please quote your business rates account number. Failure to do this will mean we will not be able to allocate the payment

3. Debit or credit card

Make a payment online or by calling our 24 hour payment line on 023 8083 3001.

Your card must be registered for 3D Secure for the payment to be successful.

Our payment line accepts payments up to the value of £2000 per transaction.

Your payment will normally appear on your business rates account within two days.