Please use this online form to:
- Reply to a request for information from us
- Make a follow-up enquiry if you have previously contacted us but have not received a reply
- Change from paying from 10 to 12 monthly instalments
- Make an Authority To Discuss (ATD) enquiry
- Send us an electronic document, such as a proof of change of name, proof of address, proof tenancy or proof of payment that is not showing
- Request a refund
- Request your account reference number
Before you fill in this form
You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.
In most cases to complete this form you will need:
- Your Council Tax account number, you can find this in the top left-hand corner of any Council Tax bill or letter you have received from us.