Food poisoning

Identifying if you have food poisoning

Food poisoning is an illness caused by eating or drinking contaminated food or water. The symptoms may start suddenly and can include vomiting, diarrhoea, nausea and fever.

It can take time for symptoms to start after eating contaminated food or water. This is known at the incubation period, and can last from several hours and up to 21 days. This can make it difficult to identify the food which caused the illness.

Further information on the different types of food poisoning, associated symptoms and recommended treatments can be found on the NHS Direct website.

There is also information on Norovirus, which has very similar symptoms and can often be identified as food poisoning.

How to report food poisoning

If you think a business in Southampton has caused food poisoning report it to us using the form below. We will need the name and address of the business, the date and time of when the suspected food was eaten, when and which symptoms you suffered and whether any other people in your group were affected.

The incubation period can make it difficult to investigate complaints about food poisoning, particularly if no other people have reported similar symptoms.


Before you fill in this form

You won't be able to save this form to complete later, so please allow yourself five minutes to fill it in.

This form should only be used to report issues at Southampton businesses to us. Check which areas are in Southampton City Council’s boundary on our map.

Report food poisoning