Fire safety

Following the tragic fire at Grenfell Tower in London, we want to reassure all our tenants that we do all we can to keep you safe. We have created some Frequently Asked Questions and Answers about fire safety. We will be updating these regularly. Please contact us (firesafety.works@southampton.gov.uk) if you have a question that is not answered on this page.

We've also put together a guide to fire safety in your home.

Questions about cladding and insulation on our buildings

How do we know that our home doesn’t have the same kind of cladding as was used at Grenfell Towers? SHOW


What is external wall insulation (EWI)? SHOW


What is the situation with regard to Southampton City Council's review of council tower blocks and has Southampton City Council submitted samples from its council tower blocks for testing? SHOW


How many buildings are scheduled for EWI installation? SHOW


Questions about fire safety, evacuation procedures and inspections

I have not received any information about fire safety from the council since the Grenfell Towers fire and am concerned. Have I missed something? SHOW


Has the council reviewed its fire evacuation procedures, and building fire risk assessments (FRAs) in the wake of the Grenfell Towers tragedy? SHOW


How often are council housing properties inspected for their fire safety? SHOW


My lifts don’t work and I am elderly/disabled. How do I evacuate in case of fire if I cannot go down stairs? SHOW


Why don’t we have any fire evacuation signs or smoke alarms in the communal area? What fire safety measures are already installed in housing properties? SHOW


Why do some tower blocks only have one evacuation staircase? SHOW


Why don’t we hear the fire alarms in our property? SHOW


Other fire safety concerns

Should I be concerned about leaky or draughty windows in our building compromising its ability to contain a fire? SHOW


My tower block has gas cookers. Should I be concerned about them as a fire hazard? SHOW


What can I do about fire safety in my building? SHOW