School application help

Online application guidance

If you have not applied for a school before, or did so before September 2015, you will need to register with the Citizen Portal. The Citizen Portal account is separate to any other account you may hold with us. You only need one account, even if you have more than one child.

The online system lets you amend your application up until the closing date. It also lets you check the progress of your application after the closing date.

The parents' guide to the Citizen Portal will take you through the application process.

Further help is available on the following topics:

If you are having problems applying online, a paper form can be provided by contacting the school admissions team. If you still need help with your application after reading our advice, please call 023 8083 3004 to speak to the contact centre. Please be patient as our lines will be incredibly busy during the application window.

Document Type Size
Parents' guide to Citizen Portalpdf1008.5 KB