There are changes to this service due to COVID-19. Check the latest updates.

Who can register a death?

You can register the death if you are:

  • A relative
  • Someone who was present at the death
  • An administrator at the hospital
  • The person making the arrangements with the funeral directors

Register a death in Southampton

Deaths are required by law to be registered within five days in the town where they occur, unless there is to be a coroner’s post mortem, inquest or other coroner involvement, even if this is not where the person lived. Southampton Registration Services strive to achieve this goal.

If the death you wish to register occurred at one of the following locations you should register the death with Southampton Register Office:

  • Southampton General Hospital
  • Royal South Hants Hospital
  • Spire Southampton Hospital
  • A death occurred at a home address within the Southampton City Council boundary. This is essentially postcode areas SO14–SO19. However, there are some exceptions, so please check with the local authority of the area where you should register the death

Please note: the process to register a death is currently different (from 27 March 2020) due to COVID-19. We will update this information when this changes. See all updates to council services.

All face to face appointments to register a death have now ceased during the current pandemic situation. Currently all registrations will be completed via a telephone conversation between a registrar and qualified informant. To arrange a telephone appointment please complete this form and email to registrars@southampton.gov.uk. Please remember to ensure the hospital or GP surgery has electronically sent us the medical certificate or the Coroner has confirmed they have sent us the documentation. Please ensure that a valid contact number is included. A registrar will call you and complete the registration.

Register a death in Hampshire

If the death occurred at one of the locations listed below you will need to register the death in the Hampshire registration district:

  • Countess Mountbatten House, West End
  • Hythe
  • Totton
  • Eastleigh

Register a death in Hampshire

A death registration appointment lasts approximately 30 minutes.

If you are not able to register the death in the town it occurred you can make a declaration of the facts at any Register Office in England or Wales. Using this process may delay the funeral arrangements. There is no charge for registering a death by declaration at another office.

What documents you will need

You will need to take the medical certificate showing the cause of death (signed by a doctor) with you. If the death has been referred to the coroner phone us on 023 8091 5327 to confirm that the necessary paperwork has been received before you make your appointment.

If available, it is useful to take the deceased person's:

  • Birth certificate
  • Proof of current address
  • Driving licence
  • Marriage or civil partnership certificate
  • NHS medical card
  • Passport
  • It will also help if you can take supporting documents that show your name and address.

What the registrar will need to know

You will need to be able to tell the registrar details of the deceased's:

  • Full name at the time of death
  • Names previously used, for example, maiden name
  • Date and place of birth
  • Last address
  • Occupation
  • Full name, date of birth and occupation of any surviving or late spouse or civil partner
  • State pension or any pension from Government funds such as Civil Service pension, if applicable

During the registration we will also set up the Tell Us Once service for you, which reports a death to most government organisations in one go.

Documents that are issued

After the registration is complete you will be issued with the following documents.

A Certificate for Burial or Cremation (the ‘green form’) which the funeral director will need to arrange the funeral. In some cases the Coroner may have already issued the necessary certificate

At the time of the registration, you will be able to purchase any death certificates that you require for notifying such businesses as banks, solicitors, and insurance companies. The current statutory fee is £11.00 per certificate. Payment can be made by cash or debit/credit card. You can order further certificates after the registration

Further information

Further information on registering a death and wills, probate and inheritance is available on the GOV.UK website. Register with the Deceased Preference Service to stop any mail.

Other services of interest

Register a death appointment

Terms and conditions

  1. We ask that appointments are booked online unless:
    • The coroner is involved
    • You need to register the death of a baby or child
  2. You will need to bring the ‘medical certificate of the cause of death’ with you to your appointment if one has been issued by the doctor. Appointments will need to be rescheduled to another time or day if you have failed to bring this
  3. Due to charges made for consideration of any corrections by General Register Office, we ask that you bring with you evidence to show the following information about the deceased and yourself:
    • Their birth certificate, and or passport and any change of name documents
    • Their NHS number (medical card)
    • Proof of their usual address such as driving licence or utility bill
    • Their marriage/civil partnership certificate
    • Death certificate of spouse or civil partner
    • Your passport and/or
    • Driving licence and/or
    • Proof of your address
  4. We will endeavour to see you at your allotted appointment time, however this may not always be possible if:
    • Our systems have gone down
    • There is an issue with the cause of death certificate or post mortem paperwork
    • You are not a qualified informant
    • You do not have sufficient information about the deceased
    • You require assistance with the registration
    • The death occurred outside of Southampton City and you have declined to register by declaration
    • You are more than five minutes late for your appointment
  5. Following the registration, we will enter the details of the person who has died onto the 'Tell Us Once' service. We will then give you a reference number which will enable you to complete Tell us Once either on line or by telephone. If our system is unavailable this information will be sent to your via email or post as soon as possible
  6. After the registration you will receive:
    • As many death certificates as needed, at a cost of £11.00 each. If purchased afterwards, the fee increases. These may be sent on to you if the system is down
    • Green form for funeral director, where applicable
  7. Parking spaces are limited and not guaranteed