Communities and support

In this section

Support for living in your home

Housing Support Staff

Our Supported Housing Team work primarily with people over the age of 60 to help them to manage their home and live independently for as long as possible.

The type of support we can give includes regular visits to you to check that you are ok. We can also offer you help and advice on a range of issues from benefits to local health services. Staff members can help you fill in forms and get in contact with other agencies who will be able to help you in your home. We want to offer you any help that you might expect from a good neighbour.

Housing Support Staff will also help you to get in touch with our Activity Coordinators who can help arrange a variety of activities for older people in the area. These often take place in our supported housing schemes and all older people living locally are welcome to attend. Support Staff will also help you find out about other services that are available. These might include visits from health professionals, hairdressers, ‘keep fit’ instructors or services to help you learn a new skill such as using the internet.

For more information email:


Careline logo

All of our supported housing schemes and our accommodation for people aged over 50 have an alarm which is linked to the Careline This enables you to talk to someone directly 24 hours a day if you have a problem or an emergency. When you move into your home we will explain in detail how this system will work for you.

You don’t have to live in our supported housing properties to receive the Careline service.

Employment and training

If you would like advice about returning to work, help with finding a job or want to know how to write a great CV then we can help you with this. We can put you in touch with local and national organisations that will provide friendly and helpful support to set you on the right track to securing a job.

Visit our web pages to find out how to contact support organisations, work clubs and employment advice services. You can also use this site to search for job vacancies in the city and further afield and to find out about training and skills development opportunities.

Junior Neighbourhood Wardens

The Junior Neighbourhood Warden scheme is designed to encourage children and young people to take pride in their local neighbourhood. The junior wardens work alongside the Neighbourhood Wardens and other council services to help improve their local area. Regular fun activities are organised for young people throughout the year.


Get involved

Tenant Engagement is really important to all of us in Southampton City Council’s Housing Service. We want you to have a real say in how your homes are managed and be able to choose the extent of your involvement.

Whether you join a local tenant’s group to concentrate on issues and events in your area, or would like to have more input into housing issues that affect the whole of the city on a strategic level, there is a group out there for you.

If meetings are not your thing, there are many ways you can become involved as an individual or by coming to an event and providing us with your feedback.

If you want to become involved in your housing service in any capacity then we have a way for you to have your say. For more information see our tenant participation section.