Top up or view your Itchen Bridge account

We apologise for any intermittent issues with accessing Itchen Bridge accounts to top up.

The Council are now implementing a solution to resolve this problem which should be in place in October.

If the top up system does not work initially, please try again later to add funds to your account.


SmartCities card holders will receive a low balance warning message at the bridge when there are 8 or fewer crossings left on your SmartCities card.

Choose 'View your account details and top up' to log into your SmartCities card account to view your balance, crossings and top-up.

View your account details and top-up


Having trouble logging in? Read through our downloadable troubleshooting guide for help with accessing your Itchen Bridge account details



For further assistance please email: smartcities@southampton.gov.uk