Join the Housing Register
Southampton City Council’s housing register is temporarily closed, so we are unable to accept new applications due to changes being made to the system. Applications that have already been received will be processed as normal. Homebid will remain open.
If you are at risk of homelessness:
Need to move
A very small proportion of applicants may have an urgent need to move because of disability, or on medical or welfare grounds. This could include people living in conditions that pose an imminent, unavoidable risk of serious physical or mental harm, and for whom other housing options are not reasonably available.
If you feel you meet this need then please complete the form below. You can upload evidence to support your case. If you do not provide enough information, your case may be refused at this time.
Please note that any evidence provided must show how your accommodation is impacting on you and/or your household.
We will notify you of the outcome in writing or via email if one is provided.
If your application is not accepted and you are in need of housing, as per the Allocations Policy 2019, you will be eligible to keep the qualifying date that you would have been awarded when you reapply. This is when the housing register is re-opened.
You will need to re-apply when the housing register reopens and provide the letter containing this information. You will be notified in writing if this is the case and your qualifying date will be confirmed. Please note that if you are not in housing need when you reapply then your application will not be accepted.
The policy is changing, and all new applications will be assessed under the new Allocation Policy.
Before you apply
To be eligible to join the Housing Register, you must:
Currently live in Southampton
There are provisions in place for social housing tenants (council and housing association) who do not yet live in Southampton but need to move to Southampton to take up an offer of employment in the city, or to move closer to existing employment in the city.
Have lived in Southampton for three years
You are only eligible to join the Housing Register if you have lived in the city for three continuous years at the point of applying.
Be over 18
You are only eligible to join the Housing Register if you are 18 or older.
If you are under 18 and at risk of becoming homeless, or if it is not safe for you to stay where you are, there is advice and help available.
Contact Homelessness Advice or call 023 8083 2327.
Not own a residential property, in the UK or abroad
You will not be eligible to join the Housing Register if you own residential property, either in the UK or another country.
Not be subject to immigration control
The law says that the council cannot allocate housing to people who are subject to immigration control including asylum seekers, those who have been refused leave to remain in the country, and those with no recourse to public funds.
Please note that we will only be accepting applications that are assessed as having an urgent need to move at this time.
Please do not use this form if you have an existing application
If you would like to update your details or tell us about a medical/welfare issue please use the additional needs assessment for the Housing Register form. Or to update your existing application please use the amend a Housing Register application form.
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Before you apply
You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.
You will need:
Any supporting evidence relevant to this application
Make an urgent request for rehousing
If you need any assistance with this form, please contact us by:
Our policies
Nominating an advocate
If you find it difficult to understand or just want extra help in understanding your housing issues, you can give consent for information and documentation to be disclosed to someone you trust.
For more information, see nominate an advocate.
What documents do I need to provide?
UK applicants
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- Current passport or UK birth certificate
- National Insurance number proof, for example: national insurance card, wage slip, P45, letter from benefits agency
- Proof of current address, for example recent utility bill, recent bank statement, tenancy agreement
- Birth certificates for all children in the household
- Proof of child benefit for all children in the household
European Economic Area (EEA) applicants
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- Current passport
- Proof of EU Settled Status or pre-settled status, or your share code, available at View and prove your immigration status
- Proof of current employment or UK Permanent Residence card
- National Insurance number proof, for example, national insurance card, wage slip, P45, letter from benefits agency
- Proof of school attendance or GP registration for all children in household
Applicants subject to Home Office Immigration Control
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- Current passport
- Current Visa and Home Office documents or Biometric ID card
- National Insurance number proof, for example national insurance card, wage slip, P45, letter from benefits agency
- Proof of current address
All applicants
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- Birth certificates for any children in household
- Proof of child benefit for any children in household
Frequently asked questions about the changes to the Housing Register
What are the changes being made to the Housing Register?
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We are currently updating our application form to make the application process simpler and more efficient. When the register is open you will be able to apply online and set up an online portal to send and receive communication in relation to your application to join the Housing Register.
Did you know that the Allocations Policy is also changing.
What has changed?
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People applying for a council home will be assessed on their level of need rather than the number of points that they have accrued. Applications will be allocated to one of four bands: A, B, C, and D, with A being the highest band.
There are five main changes coming into effect when the Housing Register re-opens:
1. Moving to a banding system
We are moving from a points based system to a banding system.
2. Refusals
Under the new policy applicants will be able to refuse two offers of accommodation without penalty however if a third suitable offer is refused, they will be placed the lowest band (band D) for six months. After this time, as long as their circumstances or household need has not changed, they will be placed back into the band they were previously in. If they then refuse one further offer of suitable accommodation the application will be closed and they will be removed from the waiting list.
3. Bedroom eligibility
We are moving in line with Housing Benefit ruling on bedroom eligibility. More information can be found on our benefit and welfare webpages.
4. Local connection
Changes to residency requirements. Applicants should:
- Currently have lived in city for three years
- Lived in city for three out of five years prior to date of application
- Have permanent paid employment in the city and to have been in employment in the city for a minimum of two years
5. Re-registration requirements
Applicants will be required to register to confirm that their details remain accurate once a year. A reminder will be sent through the online portal.
When can I apply to join the Housing Register
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When the Housing Register is re-opened, we will ensure that communications are issued to notify residents that they are able to make an application. We cannot provide any dates at this time.
A very small proportion of applicants may have an urgent need to move because of disability, medical, or welfare grounds. This includes people living in conditions which pose an imminent, unavoidable risk of serious physical or mental harm, and for whom other housing options are not reasonably available.
If you feel you meet this need then please complete the triage form on the website. You can upload evidence to support your case. If you do not provide enough information your case may be refused at this time.
How long will it be before I know if my application has been accepted?
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We will aim to notify you as soon as possible if your application has been accepted. If we are able to accept your application, you will be issued with an application number to access your Homebid account.
What happens if my application is refused?
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If you do not meet the urgent criteria to join the waiting list whilst it is closed, we will notify you in writing or via email.
If your application is not accepted and you are in housing need as per the Allocations Policy 2019, you will be eligible to keep the qualifying date that you would have been awarded when you reapply once the Housing Register is re-opened. If your application is not accepted you will need to reapply once the Housing Register is re-opened. If at that time you are, and remain in housing need as per the Allocations Policy 2019, you will be eligible to keep the qualifying date that you would have been given.
Once you re-apply, when the Housing Register reopens, you will need to provide the letter or email containing this information. You will then be notified in writing of your qualifying date. Please note that if you are not in housing need when you reapply your application will not be accepted.
How does it affect my current application?
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If you applied before 18 November 2024, your application will be processed as normal and you will be notified of the outcome of the assessment of your application. If you already have an active Homebid account, you will be able to bid as normal. You are still required to update your application if there is a change in your circumstances or contact details.
How long will it take for me to be housed?
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Due to the limited availability of social housing, waiting times are considerable and, in most cases, it takes years before an offer of accommodation is made. By changing to a banding system, we are aiming to ensure that those with the most acute housing needs are given the greatest opportunity in accessing alternative accommodation.
Under the current points-based system we publish a list of let properties twice a month. This contains details on where the property is located, number of bedrooms, type of property, how many bids were placed and how many points it was let for. This can be accessed on the internet by visiting Southampton Homebid results.
