Wall and ceiling problems

How to fix common wall and ceiling problems

How to clean tile grout SHOW

How to stop water coming through your ceiling SHOW

How to fill cracks and holes in plaster SHOW

How to prepare a wall or ceiling for painting SHOW

How to paint a wall SHOW

How to paint a ceiling SHOW

How to fix a broken tile SHOW

How to avoid damp and get rid of mould SHOW

If you have burst pipes causing flooding or a leak that can't be contained and is causing damage to the surrounding area, please call us.

Some repairs such as cracked tiles may be charged because they are not caused by general wear and tear. Once you have reported the repair, an advisor will confirm if this is the case. If the damage was caused by criminal damage and you have a crime reference number, you can provide this for the charge to be waived. Find out more on charges for repairs.

Some repairs such as hairline cracks in plaster and wiping away mould are your responsibility. Find out more about your responsibilities as a tenant.

If you would still like to report a repair to us, the easiest and quickest way is to do this online.


Copyright © B&Q plc.

B&Q has kindly given Southampton City Council permission to use these DIY tutorial videos to provide advice and guidance for council tenants. In using these videos, Southampton City Council is neither endorsing nor recommending B&Q products or methods. Other DIY self-help tutorials are available online. Simple repairs of this nature should only be undertaken if you are fit and healthy to do so and have the necessary tools and safety equipment. These repairs are undertaken at your risk and Southampton City Council accepts no responsibility for any damage or injury as a result of DIY repairs relating to these videos