Pay your Council Tax

You will need to be registered with us first before you can set up payment. If you haven’t done so yet, you can register for Council Tax. You still need to register even if you don't pay Council Tax. 

There are several ways to pay your Council Tax. Click the buttons below for more information on the option that best suits you.

Remember: You will need your Council Tax account number to hand for any of these payment methods so we can allocate your payment correctly.

Direct Debit
PayPoint card
One-off online payment
Via your bank
By phone

Direct Debit

Direct Debit is the easiest way to pay your bill.

Payment can be made on 1, 8, 15, or 23 of the month.

You can also use this form to update the bank details of an existing Direct Debit.

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Before you fill in this form

You won't be able to save this form to complete later, so please allow yourself 10 minutes to fill in the form.

Set up a Direct Debit

If you are moving within the Southampton (SO14-SO19) area, we can transfer your Direct Debit over to the new property.

You can cancel your Direct Debit at any time by contacting your bank or building society but you will also need to notify us as to why you are cancelling by contacting the Council Tax team directly.

PayPoint card

A PayPoint card allows you make a payment at any outlet showing a PayPoint logo. PayPoint outlets accept cash and the Post Office® accepts cash, debit card or a cheque made payable to ‘Post office Limited’.

Request a PayPoint card by:

You need to provide:

  • Your title
  • Your name and surname
  • Your full address including postcode
  • Your Council Tax reference number
  • A contact phone number

One-off online payment

You can make a one-off debit or credit card payment online via our secure eStore. Your card must be registered for 3D Secure for the payment to be successful.

You don’t need to register to use the eStore but if you do choose to register, your credit or debit card details can be saved to make your next payment quicker and easier and you will also be able to view account balances and payment history.

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Before you fill in this form

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You will need:

  • Payment card (registered with 3D secure)

Pay online now

Forgotten to pay?

If you have forgotten to pay and the due date has passed, pay online now using the link above.

Via your bank

You can also pay your Council Tax via standing order, which can be set up by your bank or using online banking.

If setting up a standing order please use bank details below, and quote reference as your account number. DO NOT add any other text, for example part of your address or your name as this would mean the payment will not automatically post to your account.

To ensure that payment is received by the required date you must allow enough time for it to reach us. Typically, it will take at least five working days for the payment to reach your Council Tax account. 

You will need the council's bank details as follows:

  • Bank: Lloyds bank
  • Sort code: 30-00-00
  • Account number: 00332526

By phone

For debit and credit cards, our 24-hour payment line accepts transaction. You will need your Council Tax account number to hand.

Telephone: 023 8083 3001

The payment will normally appear on your Council Tax account within two working days.

Forgotten to pay?

If you have forgotten to pay and the due date has passed, pay now over the phone by debit card on the above payment line.


Need help paying your Council Tax?

If you begin to struggle with your payments, please contact us immediately. There are several options to help with paying your Council Tax.