Housing management

We manage tenancies and estates to create communities and neighbourhoods which people are proud of, and encourage tenant and leaseholder involvement.

We will

  • Provide you with a copy of your tenancy agreement, gas and or electrical certificates, as well as a link to your Tenants’ Handbook and other useful information
  • Carry out a settling in visit within six weeks of you starting your tenancy
  • Carry our periodic tenancy checks every five years
  • Treat antisocial behaviour seriously and deal with it in accordance with our policy and procedures
  • Invite you on all neighbourhood walkabouts
  • Clean blocks every month, and will carry out cleaning satisfaction surveys in 12 blocks every month
  • Work with tenants to sustain their tenancy
  • Ensure that your Neighbourhood Warden carries out an inspection on your block every month

Email: housing.services@southampton.gov.uk