Contact your Local Housing Office

Your local housing office can give you a range of help, advice and information on your council home and the services available to you, such as:

Contact us

You can use our online form to contact us about a range of subjects relating to your tenancy.


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Contact your local housing office

Contact details for local housing offices

All local housing office phone lines are open from 8:30am to 5pm Monday, Tuesday and Thursday, 10am to 5pm Wednesday and 8:30am to 4:30pm on Friday.

The offices are not open to the public and meetings are by appointment only.

Shirley Housing Office
Areas covered: Millbrook, Maybush, Lordshill, Shirley, Coxford, Lordswood
Address: Redcar Street, Shirley, Southampton, SO15 5LL
Telephone: 023 8078 9344

Central Housing Office
Areas covered: Central, Bevois, Swaythling, Northam, Bassett, St Denys
Address: 100F, St Mary's Street, Southampton, SO14 1PE
Telephone: 023 8083 2211

Woolston Housing Office
Areas covered: Harefield, Itchen, Kanes Hill travellers' site, Merryoak, Sholing, Thornhill, Townhill Park, Weston and Woolston
Address: Centenary Quay, Victoria Road, Southampton, SO19 9EF
Telephone: 023 8042 0520

Rent and arrears
Please contact the Customer Payment and Debt Team on 023 8083 3388 or email for all queries relating to rent and arrears.