Contact information for Council Tax


Before you fill in this form

You won't be able to save this form to complete later, so please allow yourself a couple of minutes to fill in the form.

You can also use this form if you are following up an existing enquiry.

In most cases to complete this form you will need: 

  • Your Council Tax account number, you can find this in the top left-hand corner of any Council Tax bill or letter you have received from us.

Submit a Council Tax enquiry

  • Webchat - click the blue button to the right to chat online with an advisor
  • Telephone: 023 8083 3009
  • Opening hours are:
    • Monday 8.30am - 5pm
    • Tuesday 8.30am - 5pm
    • Wednesday 9am - 5pm
    • Thursday 8.30am - 5pm
    • Friday 8.30am - 4.30pm
    • Closed Bank Holidays